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STORE POLICY

Shipping Policy

SHIPPING & RETURN POLICY

Custom orders

Standard Items-Pre Made

Shipping  & Return Policy - Custom Orders

Processing & Shipping

All of my products are handmade and created specifically for you. Because of the custom nature of these pieces, please allow the full processing time indicated on each product page. Once your order is complete, it will be shipped using the method you selected at checkout. You will receive a confirmation email with tracking information as soon as your order is on its way.

Custom Orders – No Returns or Exchanges

All sales are final. Since each item is custom-made to your specifications, we do not accept returns, exchanges, or cancellations once the order has been placed. Please double-check all details—such as sizes, colors, spellings, and design choices—before submitting your order.

If you receive an item that is damaged or incorrect due to an error on our part, please contact us within 2 days of delivery so we can make it right.

Shipping Issues

We are not responsible for delays caused by the carrier, incorrect shipping information provided at checkout, or lost/stolen packages. Please ensure your address is accurate when placing your order.

Shipping & Return Policy - Standard Items

Shipping

All standard items are pre-made and ready to ship. Orders are typically processed and shipped within 3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping times may vary based on the carrier and destination. We are not responsible for delays caused by the shipping carrier or for incorrect shipping information provided at checkout.

Returns & Exchanges

We want you to be happy with your purchase! Returns or exchanges for standard items are accepted only if there is an issue with your order, such as:

  • The item arrives damaged

  • You receive the wrong item

  • A defect is present that was not disclosed

If you experience any of the above, please contact us within 7 days of delivery with your order number and photos of the issue. We will work with you to replace the item or provide a refund when appropriate.

Items must be returned in their original condition. We cannot accept returns for issues reported after the return window has passed.

Non-Returnable Items

Please note that any used, altered, or intentionally damaged items cannot be returned or exchanged.

Returns Policy

PRIVACY POLICY

Privacy Policy for Lexie Lynn Art

Last Updated: 11/18/2025

This Privacy Policy explains how Lexie Lynn Art collects, uses, and protects your personal information when you visit our website or purchase artwork or services. This website is hosted on Wix, which provides the online platform that allows us to offer our products and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Payment information (processed securely through Wix or third-party payment providers)

Artwork Reference Materials

If you commission a custom piece, we may also collect:

  • Reference photos

  • Descriptions or notes about the subject

  • Any additional information needed to complete the artwork

Automatically Collected Information

Wix may automatically collect:

  • IP address

  • Device information

  • Browsing behavior on the site

  • Cookies and analytics data

This helps them improve website performance and user experience.

2. How We Use Your Information

We use the information collected to:

  • Create and deliver your artwork

  • Communicate about your order or inquiries

  • Process payments and provide receipts

  • Improve our services and website

  • Protect our business from fraud

We do not sell or share your personal information with third parties for marketing purposes.

3. Reference Photos & Artwork Privacy

Because many of my products involve portraits or personalized artwork:

  • Reference photos are used only to create your artwork.

  • Photos are stored securely and never shared publicly without your consent.

  • You may request that reference photos be deleted after your artwork is completed.

  • We will not post finished portraits online (website, social media, portfolio, etc.) unless you explicitly give permission.

4. How Your Data Is Stored (Wix)

Our website is hosted by Wix.com.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

For detailed information about how Wix handles data, you can read the Wix Privacy Policy (found directly on Wix’s website).

5. Payment Security

Payments are processed through Wix Payments, PayPal, or other secure payment gateways.
We never see or store your full credit card information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Request corrections

  • Request deletion of your data

  • Withdraw consent for us to use reference photos

  • Request that we delete reference images after the artwork is complete

To make a request, contact us at:
[Your Email Address]

7. Cookies

Wix uses cookies to:

  • Provide a smooth browsing experience

  • Save your shopping cart

  • Analyze site traffic and performance

You can manage or disable cookies through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:
Email: lexielynnart@gmail.com

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Payment Methods

PAYMENT METHODS

Credit / Debit Cards
Google Pay

Venmo

Offline Payments

FAQ'S

FAQ'S

Frequently asked questions

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